Hierarchical Task Analysis
Analysis #: A1
- In order to make contact with a classmate
- Start the University messenger system
1.1 Enter user name
1.2 Enter password
- Expand class list for the course in which the contact is in
- Lookup a contact in the list and double click on their name
- Start conversation with the contact
Plan 0: Do 1-3-4. If not logged in, do 1.1-1.2-2-3-4
Plan 1: Do 1.1-1.2
Analysis #: A2
- In order to view a user’s contact information that is displayed to all
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Expand class list for the course in which the contact is in
3. Lookup a contact in the list and hover the mouse of the name
4. Popup text will display the available information, other than the full name of the user
Plan 0: Do 1-3-4. If not logged in, do 1.1-1.2-2-3-4
Plan 1: Do 1.1-1.2
Analysis #: A3
- In order to make contact with a classmate from a specific course
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Expand class list for the specific course in which the contact is in
3. Lookup a contact in the list and double click on their name
4. Start conversation with the contact
Plan 0: Do 1-3-4. If not logged in, do 1.1-1.2-2-3-4
Plan 1: Do 1.1-1.2
Analysis #: A4
- In order to view a list of all current students in a course
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Expand class list for the specific course the user ins interested in
3. View the list of all students who are currently registered in the course
Plan 0: Do 1-3. If not logged in, do 1.1-1.2-2-3
Plan 1: Do 1.1-1.2
Analysis #: A5
- In order to share a certain text with another user
1. Copy the text from its original location by selecting COPY / PASTE from the Edit menu
2. Start the University messenger system
1.1 Enter user name
1.2 Enter password
3. Expand class list for the course where the other person is enrolled in
4. Double click on the name of the person with whom the text will be shared to open a conversation window
5. Select the message area and paste the text
Plan 0: Do 1-3-4-5. If not logged in, do 1.1-1.2-2-3-4-5
Plan 1: Do 1.1-1.2
Analysis #: A6
- In order to share a certain text with another user
1 Copy the text from its original location by selecting COPY / PASTE from the Edit menu
2 Start the University messenger system
2.1 Enter user name
2.2 Enter password
3 Expand class list for the course where the other person is enrolled in
4 Double click on the name of the person with whom the text will be shared to open a conversation window
5 Select the message area and paste the text
Plan 0: Do 1-3-4-5. If not logged in, do 1.1-1.2-2-3-4-5
Plan 1: Do 1.1-1.2
Analysis #: A7
- In order to obtain statistical information about the usage of the messenger system
1. Contact the system administrators
Analysis #: A11
- In order to access a course’s web page
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Expand class list for the course where the other person is enrolled in
3. Click on the course web page link to open in a web browser
Plan 0: Do 1-3-4-5. If not logged in, do 1.1-1.2-2-3-4-5
Plan 1: Do 1.1-1.2
Analysis #: A12
- In order look up a person using their picture
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Expand class list for the course where the other person is enrolled in
3. Double click on the name of the first person on the list to open up a message window that may also have their picture
Plan 0: Do 1-3-4-5. If not logged in, do 1.1-1.2-2-3-4-5
Plan 1: Do 1.1-1.2
Plan 3: If the person whose name is clicked is not the right person, repeat this step until either the whole list has been completed or the person is found
Analysis #: P1
0. In Order to Receive notification about new email
1. Launch Messenger
2. Login
2.1 Enter Netlink ID
2.2 Enter Password
3. Wait for System to display notification
plan 0: do 1-2-3
plan 2: do 2.1-2.2 repeat if login rejected
Analysis #: P2
0. Sending message to offline user
1. Launch Messenger
2. Login
2.1 Enter Netlink ID
2.2 Enter Password
3. Find user in contact list
4. Type message
plan 0: do 1-2-3-4
plan 2: do 2.1-2.2 repeat if login rejected
Analysis #: P3
0. View calendar
1. Launch Messenger
2. Login
2.1 Enter Netlink ID
2.2 Enter Password
3. Select view calendar option
plan 0: do 1-2-3
plan 2: do 2.1-2.2 repeat if login rejected
Analysis #: P4
0. In Order to Receive notification about new email
1. Launch Messenger
2. Login
2.1 Enter Netlink ID
2.2 Enter Password
3. View contact list
plan 0: do 1-2-3
plan 2: do 2.1-2.2 repeat if login rejected
Analysis #: P5
0. Login anonymously
1. Launch Messenger
2. Login
2.1 Select anonymous option
3. Converse with professor
3.1 Double click on professor’s name
3.2 Type message
plan 0: do 1-2-3
plan 2: do 2.1
plan 3: do 3.1-3.2 repeat 3.2 as many times as necessary
Analysis #: P6
0. Search for contact
1. Launch Messenger
2. Login
2.1 Enter Netlink ID
2.2 Enter password
3. Search
3.1 Select search option
3.2 Enter search criteria
3.3 Identify correct user
3.4 Add user
plan 0: do 1-2-3
plan 2: do 2.1-2.2 repeat if login rejected
plan 3: do 3.1-3.2-3.3-3.4 if user not found do 3.2-3.3-3.4
Analysis #: P7
0. Disconnect user
1. Launch Messenger
2. Login
2.1 Enter netlink ID
2.2 Enter password
3. Locate student in discussion
4. Disconnect user
plan 0: do 1-2-3-4
plan 2: do 2.1-2.2 repeat if login rejected
Analysis #: P8
0. Send text message
1. Launch Messenger
2. Login
2.1 Enter netlink ID
2.2 Enter password
3. Locate user on contact list
4. Send message
4.1 Double click user
4.2 Type message
plan 0: do 1-2-3-4
plan 2: do 2.1-2.2 repeat if login rejected
plan 4: do 4.1-4.2 repeat 4.2 as many times as is necessary
Analysis #: R1
0. In order to create a discussion room
- Start the University messenger system
1.3 Enter user name
1.4 Enter password
- Create a discussion room
2.1 Name the room
2.2 Select the contacts who may enter
- Enter discussion room
- Start conversation with contacts
Plan 0: do 2-3-4. If not logged in, do 1-2-3-4
Plan 1: do 1.1-1.2
Plan 2: do 2.1. If private do 2.1-2.2
Analysis #: R3
0. In order to save a conversation
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Have a conversation
3. Save the conversation
3.1 Select part of the conversation
3.2 Save it as a file
Plan 0: do 2-3. If not logged in, do 1-2-3
Plan 1: do 1.1-1.2
Plan 3: do 3.2. If not all of the conversation is needed do 3.1-3.2
Analysis #: R4
0. In order to be cued of an incoming message
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Set status as visible
3. Go back to work
4. Respond to cue
4.1 Maximize messenger
4.2 Read message
Plan 0: do 2-3-4. If not logged in, do 1-2-3-4. If already visible do 3-4
Plan 1: do 1.1-1.2
Plan 4: do 4.2. If window is not visible do 4.1-4.2
Analysis #: R5
0. In order to be cued of current status
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Set status
3. Leave system idle
4. Respond to cue
4.1 Read status cue
4.2 Change status
Plan 0: do 2-3-4. If not logged in, do 1-2-3-4
Plan 1: do 1.1-1.2
Plan 4: do 4.1. If you want to change status do 4.1-4.2
Analysis #: R6
0. In order to customize the look of the messenger system
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Customize the font
2.1 Find format font option
2.2 Set font properties
3. Customize the background
3.1 Select background option
3.2 Set background properties
4. Customize the window
4.1 Select window option
4.2 Set window properties
Plan 0: do 2-3-4. If not logged in 1-2-3-4. If only font do 2, etc
Plan 1: do 1.1-1.2
Plan 2: 2.1-2.2
Plan 3: 3.1-3.2
Plan 4: 4.1-4.2
Analysis #: R7
0. In order to customize contact information
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Select contact
3. Edit contact
3.1 Change name
3.2 Add major
3.3 Add address
Plan 0: 2-3. If not logged in, do 1-2-3
Plan 1: do 1.1-1.2
Plan 3: do 3.1-3.2-3.3. If changing name only do 3.1, etc
Analysis #: R8
0. In order to customize incoming message cue
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Select format cue option
3. Change cue
3.1 Access cue list
3.2 Search for a new cue
3.3 Identify wanted cue
3.4 Enter cue
Plan 0: 2-3. If not logged in, do 1-2-3
Plan 1: do 1.1-1.2
Plan 3: do 3.1-3.3-3.4. If using cue not in predefined list do 3.1-3.2-3.3-3.4
Analysis #: R9
0. In order to customize incoming message cue
1. Start the University messenger system
1.1 Enter user name
1.2 Enter password
2. Select format cue option
3. Change cue
3.1 Access cue list
3.2 Search for a new cue
3.3 Identify wanted cue
3.4 Enter cue
Plan 0: 2-3. If not logged in, do 1-2-3
Plan 1: do 1.1-1.2
Plan 3: do 3.1-3.3-3.4. If using cue not in predefined list do 3.1-3.2-3.3-3.4